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SF Small Business Week. Celebrate Small Business.

Comcast Business: Strategize About Your Technology Plan

We’ve asked some of our #SFSBW2019 sponsors to share their insights, and how they help small business flourish in San Francisco. Today we hear from Comcast Business.

comcast business san francisco small business week

What is your Company’s Mission?

Comcast Business provides business-grade products, services, and expertise to meet the complex and diverse demands of businesses, through a next-generation network that is backed by 24/7 technical support.

How does Comcast Business support and engage the small business community?

Comcast itself started as a small business 50 years ago. Small business has changed a lot in that time since, especially in San Francisco, which is home to a diverse and high-tech small business community. We’ve been empowering small businesses for decades and understand the challenges small business owners face in an increasingly complex business environment. We honor our roots by helping small businesses grow through entrepreneurship, technology, and innovation, by providing them with a foundation for connectivity, speed, and mobility.

What tools and resources has your organization created to help small businesses tap into new opportunities to reach new customers, increase their revenue, and grow their business?

Comcast Business works with 140,000 organizations in the Bay Area to provide enhanced network services. From Gig-speed Internet, WiFi, and crystal-clear calling to business TV, video monitoring, and solutions to ensure constant connectivity, we provide the platform to help small businesses move at lightning speed. In addition to providing the tools to help your business move as fast as you do, we offer countless resources to help you chart your path to success. The Comcast Business Community has hundreds of articles, whitepapers, and infographics to help small business owners tackle common problems from every perspective.

What are the trends you see when you think about the small business marketplace, and how will these trends shape the future of small business?

Always-on connectivity isn’t just for large companies anymore. In order to compete, small business owners are continuing to invest in technology that allows them to stay in constant touch with their customers, employees, facilities, and systems. In an environment where online reviews are high stakes, customer experience is paramount, and forward-looking companies are making strides to ensure they are always there for their customers, whether in person, on the phone, or online.

Can you share one brief story about how Comcast Business is helping San Francisco businesses thrive?

The Gray Area Foundation is a non-profit art and technology center located at the historic Grand Theater on Mission Street in San Francisco. Gray Area lives at the intersection of art and technology, so it needs a robust tech infrastructure not only to ensure it can operate as a modern business but also to empower local artists to think outside of traditional boundaries and mediums. Working with Comcast Business allowed Gray Area to increase its bandwidth and the number of people they can provide with the Internet, essentially increasing the number of people they can have creating at any one time.

The foundation deals with lines at the door of up to 800 people on any given day, so it uses WiFi to check people in and to give people network access while they wait. Reliable Internet means Gray Area can stream dynamic performances, delivering art to people around the world.

San Francisco’s local business community is diverse, innovative, and tech-driven. We aim to underpin local innovation by providing the strongest technological foundation possible. We also want to ensure that the next generation of learners keeps the local economy strong, which is why we award $200,000 in scholarships to local students.

What words of advice or wisdom would you like to share with small business owners?

Take the time to strategize about your technology plan because your decisions around tech affect your customers, your employees, and your ability to grow. By laying a foundation that is ready to grow with you, you can focus on what matters most to your business.

Connect with Comcast Business:

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